Listening is a skill far more complicated than hearing. In order to effectively communicate with someone you need to be...
Hearing the words 'stubborn', 'defiant', 'difficult' or 'challenging', I often can't help smiling a little. These words for me are a sign that I am possibly being introduced to a strong willed child. I smile because while these children are generally misunderstood.
When faced with witnessing a parent constantly say 'No' to their child, my immediate thought is, "Well then what is this child permitted to do?" And then I start to wonder, if I am feeling this way as an adult, how frustrated and annoyed is this child feeling?